Get in Touch

We love to hear from our customers. If you need to contact us, please call our offices during normal office hours on 01780 721115.
Alternatively, email info@willowbrookeducation.co.uk or use the form below and we’ll get back to you as soon as possible.

Frequently Asked Questions

Do our frequently asked questions help to answer your query? If not, get in touch with us and we’ll be pleased to help.

How much should I expect to pay for delivery?

Delivery is free on all orders over £50 (ex VAT). Orders under £50 are charged at a flat rate of £9.95. Deliveries to Northern Ireland (BT) and to the postcodes starting KW, IV, PH, AB, PA, HS, ZE, JE, GY, DD8-DD11 and PO30-PO41 should call for a delivery quote before placing an order.

What payment methods do you take?

We accept payments via most major credit cards through Stripe, our highly secure payment processing partner. We also accept Purchase Orders with instant credit available to all schools in the UK. If you wish to raise a Purchase Order, please contact the office and we’ll be pleased to assist you.

Do you charge VAT on my order?

Yes, all orders are subject to VAT on goods and delivery. VAT is added to your order at the checkout stage.

How long will delivery take?

As we manufacturer everything in our Lincolnshire factory, typically our delivery times are approx. 5-6 weeks from date of order. However, please bear with us during peak times, when delivery can extend to approx. 8 weeks from date of order. You will be notified of when to expect delivery by our team, once your order has been placed.

What exactly happens after ordering?

Your order will be confirmed by one of our team and you’ll be kept up to date throughout the process.

Do I receive an invoice for my order?

Yes, you’ll receive an invoice with your order.

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